89db1 Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how 89db1 collects, uses, and stores your information.
01. Introduction and Scope
89db1 ("we", "us", "platform") operates an online gaming and betting platform for users in Bangladesh. This privacy policy explains how 89db1 collects your personal information, the purposes for which it is used, where it is stored, and with whom it may be shared.
By accessing our website 89db1.cam or creating an account, you are considered to have given your consent to the terms of this privacy policy. If you disagree with any part of this policy, you are requested to refrain from using our services.
This policy applies to all users in Bangladesh and may be updated at any time. If there are any significant changes to the policy, we will notify you via your registered email address or through a notification on the platform.
02. What Information We Collect
89db1 may collect the following types of information from its users:
2.1 Information You Provide Directly
When you register on our platform, verify your account, or carry out transactions, you voluntarily provide the following information:
2.2 Automatically Collected Information
When you use 89db1, our servers automatically record certain technical information. This includes:
- IP address and device type
- Browser name and version
- Date, time, and duration of visits to the platform
- Pages visited and links clicked
- Cookies and session IDs
- Type of internet connection
2.3 Financial Transaction Information
A record is kept of every deposit and withdrawal transaction. This includes the date, amount, and reference number of transactions carried out via bKash, Nagad, Rocket, or bank transfer. This information is retained for anti-money laundering (AML) and fraud detection purposes.
2.4 Gaming Activity Information
Your gaming history — such as the names of games played, bet amounts, win and loss records, and bonus usage — is stored for the purposes of responsible gaming and improving platform quality.
03. Purpose of Using Information
89db1 uses the information it collects for the following lawful purposes:
Account Management
Information is used to create and verify your account and to ensure secure access.
Transaction Processing
Information is used to verify deposit and withdrawal requests and to complete secure financial transactions.
Security and Fraud Prevention
Information is monitored to detect and prevent unauthorized use of accounts, fraud, and money laundering.
Customer Support
Information is used to resolve your complaints and questions via 24/7 live chat and email.
Platform Improvement
User experience is analyzed to improve the quality and performance of the gaming platform.
Legal Obligations
Information is retained to comply with applicable laws, regulations, and directives from regulatory authorities.
04. Cookie Policy
89db1 uses cookies and similar tracking technologies in your browser. Cookies are small text files stored on your device that help our platform remember your preferences and session information.
4.1 Types of Cookies
- Essential Cookies: These cookies are necessary for the basic operation of our platform. They are used to maintain login sessions and ensure security.
- Functionality Cookies: These cookies are used to remember your language preferences and personalized settings.
- Analytics Cookies: These cookies are collected to review platform traffic and analyze user behavior.
4.2 Cookie Controls
You can reject or delete cookies at any time by changing your browser settings. However, disabling certain essential cookies may cause some features of the platform to not work correctly.
05. Disclosure and Sharing of Information
89db1 does not sell or rent your personal information to third parties. However, information may be shared in the following circumstances:
5.1 Service Provider Partners
Limited information may be shared with trusted third-party service providers for payment processing, identity verification, and technical support. These partners operate under strict confidentiality agreements and may not use your information beyond our instructions.
5.2 Legal Reasons
Information may need to be disclosed to relevant authorities due to a court order, government directive, or legal obligation. In such cases, we will only provide information that is legally required.
5.3 Business Transfers
If there is a change in company ownership or business operations, user information may be transferred to the new entity. Users will be notified in advance in such cases.
5.4 Security Emergencies
In the event of a serious security threat or fraud, relevant information may be disclosed to protect other users or the general public.
06. Information Security Measures
89db1 applies industry-standard security measures to protect your personal information. Our platform is secured with SSL encryption technology, which prevents unauthorized third-party access during data transmission.
Our security framework includes:
- 256-bit SSL/TLS encryption on all data transmissions
- Storage of sensitive information in encrypted databases
- Regular security audits and vulnerability assessments
- Automated systems to detect suspicious activity
- Access to internal data restricted to authorized personnel only
- Regular backups and a disaster recovery plan
Even so, no digital system is one hundred percent secure. We recommend that you keep your account password protected, do not share it with anyone, and immediately notify our support team if you notice any suspicious activity.
07. Data Retention Period
89db1 retains your personal information only for as long as is necessary to fulfill the purpose for which it was collected, or as required to comply with applicable laws and regulations.
- Account Information: For the duration the account is active and for at least 5 years after the account is closed.
- Financial Transaction Records: For the period specified under anti-money laundering laws.
- Gaming History: For the duration the account is active and for a specified period after closure for responsible gaming assessments.
- Support Conversations: For a maximum of 2 years after the issue is resolved.
- Cookie and Session Data: Automatically deleted when the session ends or the browser is closed.
08. Your Data Rights
89db1 believes that every user has the right to control their own information. As a user of our platform, you have the following rights:
8.1 Right to Access Information
You may request a copy of your personal information stored with us at 89db1 at any time. We are obliged to provide this information within a reasonable timeframe.
8.2 Right to Correct Information
If any information in your account is incorrect or incomplete, you may correct or update it. Some information may need to be corrected through a verification process.
8.3 Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, some information may be required to be retained due to legal obligations.
8.4 Right to Opt Out of Marketing Communications
You may opt out of receiving promotional emails or notifications at any time. However, important service-related notifications (such as security alerts and transaction confirmations) cannot be turned off.
8.5 Right to File a Complaint
If you have a complaint regarding a breach of the privacy of your personal information, please contact our support team directly. We will investigate the matter and respond within a reasonable timeframe.
09. Protection of Minors
89db1 strictly does not provide gaming services to persons under the age of 21. Our platform does not intentionally collect any information from persons under the age of 21.
Age is verified at the time of registration, and if any user opens an account with false information, it will be closed immediately and all collected information will be permanently deleted. If we become aware that a minor is using our platform, immediate action will be taken.
10. Third-Party Services
Our platform uses technology from game software providers, including PG Soft, Pragmatic Play, JILI, Spribe, and others. These providers operate under their own privacy policies. However, 89db1 ensures that gaming providers receive only the limited information necessary for operating the games.
For payment processing, we work with financial service providers such as bKash, Nagad, and Rocket. These institutions operate under their own privacy policies in accordance with applicable laws and regulations in Bangladesh.
11. Policy Changes and Updates
89db1 reserves the right to update this privacy policy in line with changes to its business operations, technology, or legal environment.
If there are any significant changes to the policy, we will notify users in the following ways:
- Sending a notice to the registered email address
- Displaying a notification when accessing the platform
- Updating the "Last Updated" date at the top of this page
If you continue to use the platform after any changes, you will be considered to have automatically consented to the updated privacy policy. You are therefore advised to review this page regularly.
12. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
89db1 Privacy Department
Email contact:
Or speak to us directly in Bengali via our 24/7 Live Chat service.
We generally respond to your email within business days.
Related Policies and Information
You are also advised to read our Terms and Conditions and Responsible Gaming pages. These documents complement each other and together present the complete framework of your relationship with 89db1.